www.wedefendit.com Privacy Policy

Type of website: Service-based business website offering IT support, cybersecurity services, and a security appliance for residential and small business clients.

Effective date: 13th day of May, 2025

www.wedefendit.com (the "Site") is owned and operated by Defend I.T. Solutions™ LLC.

Contact: contact@wedefendit.com
3035 SE Maricamp Rd, Unit 104-205, Ocala, FL 34471

Purpose

The purpose of this privacy policy ("Privacy Policy") is to inform users of our Site of the following:

1. The personal data we will collect
2. Use of collected data
3. Who has access to the data collected
4. The rights of Site users
5. The Site's cookie policy

This Privacy Policy applies in addition to the terms and conditions of our Site.

Consent

By using our Site users agree that they consent to:

1. The conditions set out in this Privacy Policy
2. The collection, use, and retention of the data listed in this Privacy Policy

Personal Data We Collect

We only collect data that helps us achieve the purpose set out in this Privacy Policy.

Data Collected in a Non-Automatic Way

We may collect the following data:

• First and last name
• Email address
• Phone number
• Address
• Payment information
• Auto fill data

This data may be collected using the following methods:

• Contact form submissions
• Service request forms
• Phone/email communications
• Invoicing and payment processing

How We Use Personal Data

Data collected on our Site will only be used for the purposes specified in this Privacy Policy.

• To communicate with clients
• To schedule and deliver services
• To send invoices and process payments
• To maintain client service history
• To improve service offerings based on feedback or support trends

Who We Share Personal Data With

Employees

Data may be disclosed to staff who need access to fulfill services.

Other Disclosures

We may disclose data:

• If required by law
• For legal proceedings
• To protect legal rights
• To potential buyers in the event of a sale

Data Storage Duration

Customer data is stored for seven years. You will be notified if stored longer.

Data Protection

Data is encrypted at rest (AES-256) and in transit (HTTPS, SSH, etc.).
Optional PGP email is offered. Access is controlled via strong authentication.

We cannot guarantee absolute security due to the inherent nature of the internet.

Children

Minimum age: 18. We do not knowingly collect data from children under 13. If discovered, it will be deleted.

Your Rights

If you wish to view, modify, or delete your data, contact:

Anthony Tropeano
privacy@wedefendit.com
3035 SE Maricamp Rd, Unit 104-205, Ocala, FL 34471

Cookie Policy

We do not use cookies. You may disable them in your browser.

Additional Clauses

Service Scope: IT support, consulting, installation only as per agreement.

Client Data: Stored securely, not shared or sold. Retained 7 years.

Secure Communication: PGP or HTTPS-based as needed.

Limitation of Liability: No responsibility for indirect damages.Liability limited to previous 30 days of service cost.

Modifications

This Privacy Policy may change. Updates will be noted by updating the "Effective Date." Users should review it periodically.

Contact

For questions or concerns, contact:

Anthony Tropeano
privacy@wedefendit.com
3035 SE Maricamp Rd, Unit 104-205, Ocala, FL 34471